Phunware COO Randall Crowder joins Natalie Stoberman from the Proactive studios to share the details of its newly announced collaboration with Minnesota’s Thumper Pond Resort to launch Phunware’s Smart Hospitality Solution.
Crowder says Thumper Pond Resort offers a picturesque setting with a championship golf course and various amenities. Coupled with Phunware’s mobile Smart Hospitality Solution, Crowder explains that Thumper Pond can allows guests to maximize their experience at the resort.
Crowder shares how the application leverages Phunware’s advanced location software, enabling users to navigate the property easily, both indoors and outdoors where guests can explore the golf course and conveniently order food and drinks from anywhere; ensuring prompt delivery.
The app also incorporates contextual engagement, sending personalized messages based on guests’ location and preferences. Crowder says Phunware also utilizes artificial intelligence to craft these messages while maintaining a human-centric connection with guests. The aim is to transform guests’ smartphones into mobile concierges by offering personalized and efficient services.